Landscape

Have you ever felt like you did everything right and still did not get the results you were hoping for? I know I have felt this way many times and when it happens I am left wondering what went wrong. So, why is it that if we do a task exactly like were told to do it, sometimes it does not provide the end results that we desire?

I remember when I was a young boy my brothers and I loved to work on putting together puzzles. It would start out by picking out a puzzle at the store. We would look at all the boxes on the shelves and pick the one that had the coolest picture or the most beautiful landscape on the box. We would then take the puzzle home and pour out all the pieces onto a table and set the box up in a place where we could see how the finished product would look. Piece by piece we would start to assemble the puzzle until each piece was put into it’s rightful place. The task of putting together the puzzle had an endpoint that we could visualize and each piece had it’s own particular place where we knew it belonged. Now, putting together the puzzle took patience but I knew if I did the task of getting each puzzle piece into its right place we would end up with the “landscape on the box.”

Sometimes, I wish life was more like putting together a puzzle. How nice would it be if we could just put together our life piece by piece with the guarantee that we would end up with the beautiful “landscape on the box?” Unfortunately, our lives are a little more complex than the puzzle pieces that fit just right! In life, our success is determined not only by the tasks we perform but also by the depth and breadth of the relationships we develop with others. Relationships are messy, multi-faceted and take work! Relationships don’t work like puzzle pieces and always fit together just right in one pattern. Relationships involve people of all different walks of life who carry different belief systems and possess different wants and needs. Relationship building takes time, adaptability, and a willingness to recognize each other’s individual desires. It involves looking at things from more than one angle, not just at the beautiful landscape on the box! Building relationships is about connecting! As nice as it would be, you can’t just “task” your way to better relationships! You also can’t task your way to success! Tasking without connecting is useless! If you want your life to end up looking like the “landscape on the box”, start connecting instead of just tasking!

Dr. Nathan UnruhDr. Nathan Unruh of SIDECAR

PS: This may be difficult to swallow for all you “taskers” out there. I know you’re wanting the checklist of “how to connect.” Stay tuned…

Complaint Department Located 200 Miles Away

One of the simplest things you can do to improve your perspective and attitude — stop complaining!

Do you light up the room when you walk in or when you walk out? If your answer is the latter, I would bet that your habit of complaining has something to do with it.

As chiropractors, we deal with complaints all day long; a requirement of our job is to bring inspiration and hope with us every day in order to end needless suffering.

Here are two facts: complaining costs the US economy $250-300 billion in lost productivity and 90% of doctor visits are stress-related with the number one recorded cause of stress being coworkers and their complaining.

This should be alarming to you as a Doctor as well as a business owner! As leaders, we need to realize that everyone has their own “stuff” that they are dealing with. Part of creating a great company culture is not allowing personal or outside negativity to cross the threshold into the office. It’s as simple as this one rule, NO COMPLAINING. A negative employee can scare off every customer they speak with… for good.

Negative emotions are associated with: decreased lifespan, increased risk of heart attack and stroke, greater stress, less energy, more pain, fewer friends, and less success.

A hole in the boat sinks the entire boat, not just one part of it. Complaining cannot be allowed to have a role in any part of your business. The change needs to be instantaneous and done now. Complaining is a habit and once it gets started it’s tough to stop.

Stop complaining now before it’s too late.

Dr. SeaDr. Douglas Sea

 

 

Connectivity

We have received an overwhelming amount of positive feedback in regards to our last blog piece entitled, “The Landscape on the Box”. If you haven’t read that piece yet, check it out here! As promised when we left off last time, here is the checklist on how to improve your connectivity.There are eight core principles to improving your connectivity. Improving your connectivity will enhance the impact on your community, your role as a thought leader, grow your likeability, scale your business and ultimately increase the affluence in your life. The eight P’s of connectivity include: Positivity, Present, Prepared, Persistence, Press In, Pour In, Perform and Prioritize.

Positivity: Being positive is the critical first step in learning to connect with others. Your attitude determines your altitude and your gratitude determines your attitude. The level of success you achieve in life hinges on your ability to remain positive in all circumstances! You want to be the person that lights up a room when you enter it; not when you leave it! You need to commit to having positive energy and enthusiasm exuding out of you in everything you do. Commit to yourself right now to eliminate any negativity and to be positive. Some tangible things you can do to increase your positivity include smiling, dressing for success, staying well-groomed, and living out loud with purpose, passion, and discipline! In order to stay positive, you need to stop blaming others and take responsibility for everything that happens to you.  You need to remember that nothing in this world happens to you, but happens because of you! A life of affluence all starts with a positive attitude!

Present: What does it truly mean to “be present?” Nick Saban, the head coach of the Alabama Crimson Tide football team is famous for his saying: “Be where your feet are.” Being present is having the discipline to wholeheartedly focus on the one thing that is in front of you. As humans, we think we can multi-task, but in reality multi-tasking is an illusion. The truth is we have a hard-enough time completing one task in front of us; let alone attempting to complete two things! Multi-tasking puts us at risk for creating substandard results in any area of our life. Developing the discipline to stay focused on the person in front of us creates connectivity.  Have you ever been talking with someone at a party who is busy looking around and seems to be only half engaged in the conversation? How did that make you feel?  Learn to live in the moment. This is a crucial point and it’s not easy. Many of us tend to worry or get stuck in our dreams. We spend way too much time living in the past or the future and not being focused on the current moment.  If you want to connect deeper with people learn the art of being present.

Prepared: In learning to connect with people it is important that you are prepared. You’ve heard the saying, “Luck is what happens when preparation meets opportunity.” Be prepared by mastering your ability to communicate.  Communication mastery is vital to connecting with people and involves three components: self-awareness, recognizing others, and then being able to adapt our communication and behavior to allow us to connect with each and every human being we encounter.

Self-awareness is defined as the conscious knowledge of one’s own character, feelings, motives, and desires.  Self-awareness creates personal accountability, confidence, and clear expectations of what you need to be prepared to serve others.  Once you have a clear understanding of yourself you can prepare to start to recognize other’s unique behaviors, needs, wants, and desires.

Recognizing others requires an understanding of the different types of human behavior. We all know that no one person behaves the exact same, but we do know that there are similar behavioral styles that are universal and these styles can be studied. At SIDECAR, we utilize a tool known as the DISC Assessment that gives us a platform to learn the art of human behavior. In fact, we have an entire Communication Mastery course in our OVERDRIVE product that helps to identify everything you need to know about communicating.

Lastly, self-awareness coupled with the ability to recognize others prepares you to adapt and communicate to create connectivity. If you understand how you communicate, and understand how your target communicates, this allows you to make the necessary adaptations for the optimal level of connection.

Persistence: Woody Hayes said it best, “Paralyze resistance with persistence.” It takes persistence to become a master of connecting with people. To develop persistence you first must commit. Commit to the process that leads to increasing your connectivity. The Persistence Process in connecting with people includes getting involved in your community, serving on boards, going to different coffee shops, engaging with waiters and waitresses, serving at your school, serving at your church, nesting in local business establishments, giving value-added talks to any group that will listen to your story, and much more. Take a genuine interest in the area you live in and be a part of your community. Stop sitting idle in your office or at your home!  Persist in getting to know as many people as you can!  Engage with people!  Persist in your own mind to be more concentrated on being interested in others versus trying to be more interesting yourself. Persistence is day in and day out forever! Persistence is not a “one-off” event! Winner’s do daily what others do occasionally!

Press In: If you are going to connect with people you will need to be willing to “press in.” To press in is the concept of taking responsibility  for your half of the relationship. Pressing in requires a high level of accountability. You need to become accountable for your actions, your thoughts, your success, and your failures. You need to press in and take accountability to learn the skill set of being “contactable.”  Being contactable means that you are intentionally pressing in to widen your circle of influence.  If you want to have more impact, scale your business, and enjoy deeper relationships you’re going to have to “press in.” This will require hustle; you will have to hustle for what you want! One of the most common characteristics of successful people is their ability to hustle relentlessly. People with hustle aren’t scared of the invisible, the uncomfortable, or what could happen if they make themselves vulnerable.  Learn to press in and your ability to connect with more people will soar!

Pour In: To “pour in” requires you to serve and lead with your heart! You must be willing to give above and beyond yourself in order to enhance your connectivity. Become a servant leader in your business, your home, your church, your community and focus on what you can do for the betterment of others. The only way to truly receive is to give first, with no strings attached. I think one of the best examples of “pouring in” is when Jesus humbled himself to wash his disciples’ feet.  He didn’t have to do this based upon who He was, but He did this act as an example of what true servant leadership looks like.  So instead of seeking a “title” use Jesus’s example and pick up a “towel” instead.

Prioritize: To increase your connectivity, you are going to need to prioritize your life. For some of you, this may include adding certain things to your life that you aren’t currently doing. However, for most of you this is going to require subtracting the unnecessary things out of your life! Success is about subtracting, not adding. Unfortunately, subtracting is much harder than adding! It’s easy to pick up something new or try a quick-fix option. It’s much harder to shed something that’s been with you forever and has grown into a bad habit. The concept of essentialism teaches that to increase your impact and connectivity you must prioritize the items that you truly do well and eliminate the rest from your life completely.

Perform: Finally, we get to the connecting. Think of every opportunity you have to connect as a performance. Then, think of your performance as a dance. This time to connect with whomever may be in front of you is your time to shine! You’ve put the work in and you are prepared, now, the only thing left for you to do is dance! Put yourself out there in the best way you know how and display your talent on the grand stage. The performance is a culmination of all the previous principles. This is what you are working towards!

All these principles will allow you to connect with more people and increase your impact. They will require due diligence on your part and some areas are going to be more challenging than others. If you were inspired by any of these principles; you’ve got what it takes. Use that fire inside you to develop yourself into a master communicator and start connecting and changing more lives.

Dr. Nathan UnruhDr. Nathan Unruh, CXO SIDECAR

Worried about debt? Start by putting it in the right perspective.

Debt is a double-edged sword. To a small business owner, it’s a necessary evil. To students it can seem terrifying. Debt is an investment; but, it’s also a burden. How you view debt and live with debt can shape the role that debt plays in your life.

There are two mindsets when it comes to debt: those who are “in debt” and those who “have debt”. The mindset you possess impacts every aspect of your life. Let’s take a look at these two mindsets.

In Debt

The first mindset is those who view themselves as being “in debt”. These people living “in debt” feel overwhelmed, lost, hopeless, and at the mercy of a broken system. Additionally, they live as if the money they are borrowing is theirs and spend it however they wish! Their spending habits tend to extend beyond their means because after all, “I’ll have to pay it all back, anyways!”

Those living “in debt” may not know how much debt they actually have, what their rates are, or what their repayment plan looks like. They live for now with a fear or disregard for the future.

This is a dangerous mindset to possess and creates significant obstacles in the future. It causes you to live passively, constantly forced to react to the environment around you.

Have Debt

The second mindset are those who view themselves as “having debt”. Those that have debt view debt as an investment, acknowledge the risk, have hope for the future and embrace the challenge. They live well within or below their means with the understanding that money borrowed is much more expensive in the future.

Those that “have debt” know the total amount they owe, what their rates are, what their repayment plan looks like and they have a plan to repay their debtors.

Those that “have debt” utilize their current situation as a launching pad towards a future of affluence.

Which one of these best describes your current situation? Hopefully, if debt plays a role in your life, you view yourself as “having debt” and not living “in debt.” However, you may have realized that your current lifestyle reflects someone who is living “in debt.” The good news? It’s not too late to change your future. Here’s how:

Change your Mindset, NOW!

Your mindset shapes everything you say and do, especially when it comes to your viewpoint on debt. You need to start viewing debt as something you possess. Debt is an investment that you have complete control over. If you’ve been playing the victim card, now’s the time to turn it in. You no longer are living in debt. You’ve got a plan for future success and debt is only helping you get there.

Get a Plan together.

Now that your mindset has changed and you understand that you “have debt”, you need to put a plan together. Start with why? Why have you accumulated the debt you have? What dream are you chasing? Put that dream front and center and plan your life around how you’re going to get there. If you don’t budget or feel that you aren’t wise with your money, give us a call or send us a message and we’ll send you a book to help get you started.

Take Action

With a renewed mindset and a plan in place, it’s time to take action. Rid yourself of the old habits you had while you were living “in debt”. This won’t be easy, you’ve probably become accustomed to enjoying things that are, frankly, beyond your current means. Debt is an investment and requires sacrifice. It’s time to start living appropriately.

Your debt should never control you. You are always in control of your financial situation. Regardless of your level of debt, there’s a way to leverage every penny of interest into a future full of dollars.

Live in joy, live in love, but never live “in debt”.

Your SIDECAR Team

 

 

Twenty years ago I took part in a self-defense training class put on by the NAVY Seals. The course covered a variety of topics with the end goal of becoming highly-proficient in target shooting.

One phrase that the instructors used repeatedly has stuck with me over the years:

“Slow is smooth and smooth is fast”

You’ve got to start slow in order to get fast. It’s true in every aspect of learning. When you first start out learning something new you break it down to the mechanics. You’re not efficient because you don’t know everything there is to know. As you dedicate yourself to training and putting the time in you start to learn and become more proficient in whatever it is you’re doing.

Observing a master perform his or her trade is an amazing thing. Whether it’s a professional athlete, artist, or performer it’s easy to spot when someone has reached a level of mastery. They make it look effortless. What we don’t see is the hours of work behind the scenes that have led to that point of mastery.

If something is worth doing, it’s worth doing poorly at first. In the instant-gratification society we live in today we’ve lost that insight. No one has ever picked something up for the first time and instantly mastered it. Appreciate the hard work that goes into reaching the elite level of mastery.

THINGS WILL BE DIFFICULT AT FIRST. It takes 10,000 hours of intentional work to achieve mastery… How many hours have you put in?

Remember when you start something new – “Slow is smooth and smooth is fast.”

Dr. SeaDr. Douglas Sea, CTO, SIDECAR

What makes your office better than the other chiropractic office down the street? Does your business stand out as different from the competition?

Most chiropractors are competent in providing a great adjustment and great patient care, but lack in creating the overall experience the patient has when they come through the door. Think about the haircuts you’ve gotten in your life. Odds are, none of your haircuts have been “special” but the service around the cut is what separates the good haircut experiences from the great ones.

Creating a great chiropractic experience starts with people. You’ve got to have the best people possible in positions that allow their natural abilities to shine and be on display for your patients. You’ve also got to treat your patients as invited guests; not interruptions in your day. Remember that patients aren’t doing you a favor by coming into your office. Patients are the reason you have an office in the first place!

The best compliment I can receive as a doctor is this:

“You’ve got a great team; everyone is always so excited. How do you find these people?”

Seek out team members that are willing to go the extra mile for your patients. Send thank you cards. Always wear a smile. Be first date ready each and every time you walk through that door and focus on serving patients. Remember, a battery cannot give off that which it does not have.

We EARN the right of the patient’s business on the first visit. It’s hard to repair a broken relationship and patients vote with their feet. Get it right the first time.

For goodness sake, just treat people right!

Dr. Nathan UnruhDr. Nathan Unruh, CXO SIDECAR

Instilling the concept of “Playing Hurt vs. Playing Injured” in your company culture is crucial in your ability to lead your team effectively.

How many times have you told yourself or your employees to “Rub some dirt on it!” or “Shake it off!” in the last few months?

What I hope to illustrate in today’s blog is defining the concept of “Playing Hurt vs. Playing Injured” and how you can incorporate this lesson into your company culture.

Playing Hurt

Being hurt is challenging. When you’re feeling under the weather it’s easy to head back to bed and chalk the day up as a loss. However, as the leader of your business you must come to a quick realization. Ultimately, you set the tone for your company and are directly in charge of your company’s culture.

If you have a stuffy nose or don’t feel quite right, you can still go to work. You can go to work and you can perform to the standards you’ve set for yourself and your employees. A majority of the time it comes down to your mindset. You don’t have a choice, you have a responsibility to the people you serve. This is the mindset you need to instill in your company culture.

Playing Injured

Playing Injured is a different story. If you or your employee is in rough shape and has no capability of performing the required work duties; then it’s probably not safe to come in to work. The reality of this situation is that it is rare! Encouraging a healthy lifestyle to your team will help combat the likelihood of this occurring. If an employee is constantly “injured” you may need to step in as a leader and help resolve other situations in that employee’s life.

Teaching Your Team to Play Hurt

If you’re under these people, you’re probably injured!

The Small Business Reality

99.7% of all businesses in the United States are small businesses. Your business falls into this category. A small business is going to struggle to grow if it is consistently missing 25-50% of their workforce. Understand the magnitude of missing one employee when you consistently operate with a team of less than five people.

Set the edges with your employees and lay the guidelines for what you tolerate. You can play hurt; you can’t play injured. At the end of the day it’s not about you; it’s about the team coming together to work towards your business’s vision.

When an employee is out of the office for whatever reason. Have Plan B ready to go. If that doesn’t work try Plan C. Whatever your plan may be, just get the job done. If you need to have PRN staff, a bullpen of candidates available at a moment’s notice: your spouse, kids, uncle, neighbor… Establish a pool of individuals that know what to do and can operate in your business in a bind.

 

Dr. Nathan Unruh Dr. Nathan Unruh, CXO, SIDECAR

In your business, you can choose to be a spectator or a player. Which one are you?

I talk with a lot of doctors and business people who have elaborate plans for their future. They tell me about their great ideas and the things that they want to do. Most of the time, these plans remain just that, plans! At SIDECAR we refer to this stage as “getting ready to get ready”.

The common theme when I talk with these types of people is that they always have something to say about those in their field that are out doing things. They remind me of spectators watching an event take place. These people are riddled with opinions including things like: “Why didn’t he do this?” or “Why didn’t she see that?” They tend to think that they understand the game quite well from there vantage point.

Spectators Everywhere

I tend to find that there are a lot more spectators than there are players on the field these days. The reality of the situation is this: the players, people partaking in the event, are the ones making the difference. These people are training to win and are willing to take a position in front of the spectators, put on their best performance, take any criticism they receive, and build on it.

There are always going to be spectators. Not all spectators are bad, they are a necessity for the game to take place. However, if you find yourself thinking like a player but acting like a spectator, that’s when problems arise.

Spectators vs Players

There’s always going to be more spectators.

Which one are you?

Are you a player or are you a spectator? Are you willing to put your best foot forward and take action even though you may not have all the details worked out? Players are constantly training and improving so when it comes time to hit the field they are ready. Players understand that regardless of how well trained they are, during the performance unforeseeable things can take place and require adaptation. The more the player trains the better he or she will be at handling the unforeseeable circumstances.

The spectator has a pretty cushy job. He gets to sit in a spot way up high where he can see it all, snack on some popcorn, and proclaim his opinion to all those around him.

If you desire to be a player, lose the mindset and work ethic of a spectator.

A coach once told me, “Players make plays, players win games.”

Dr. Nathan UnruhDr. Nathan Unruh, CXO SIDECAR

 

Learn how to prevent and combat burnout in your life.

Burn out is becoming a well-chronicled psychological issue for many in the business world. If you feel you may be experiencing serious chronic burnout, we encourage you to seek professional care. However, if you experience the more common occasional feelings of burnout, let’s examine this together a little more closely.

What is Burnout?

The scientific definition of burnout is “the reduction of a fuel or substance to nothing through use or combustion.” A fire burns out when it has completely run out of fuel. We as humans are no different. From a biological standpoint, our bodies will burnout if not given ample fuel to power us through the day.

In our working lives, it’s important that we combat burnout by consuming the proper fuel. As doctors, we are given the sacred trust of caring for patients. While possessing this sacred trust is an awesome responsibility, if not handled correctly it can quickly become a negative drain. To meet the needs of others we must make sure we take care of our needs first. A battery cannot give off that which it does not have!

How to Combat Burnout 

There are several steps you can take to combat burnout. First, increase your fuel intake. The SIDECAR Rejuvenation System exists to serve this very purpose. It’s important to schedule trips and vacations before you feel you need one. We’ve found that if you’re in the office thinking you need a vacation, it’s too late! Secondly, decrease the negativity. Any negative sources of energy in your life will contribute to the feeling of burnout. The surroundings and energy you expose yourself to outside of work need to be positive. Taking in negative energy is the same as eating empty calories, you won’t end up satisfying your hunger and over the long run it’s going to have severe detrimental effects on your health.

If you are taking in the proper amount of good, healthy fuel it’s going to be impossible for you to experience burnout.

Dr. Nathan UnruhDr. Nathan Unruh, CXO SIDECAR  

Over the years I’ve developed a routine that allows me to be my best every day. 

What is the most important time of your day?

The most important time in my day is the first 30 minutes. Why? The first half hour of my day gives me the opportunity to check my attitude and determine where my perspective is. I sit quietly and reflect in a state of gratitude. I think about everything that I am thankful for. Gratitude is crucial for achieving success.

You can’t be blessed with more if you aren’t grateful for what you currently have.

My Morning Routine

From a tactical standpoint here is a list of what I accomplish in the first 30 minutes of my day:

  1. Read a daily devotional. This is my time to be alone with God. This devotional always helps set my perspective for the day and allows me to start my day off thinking.
  2. Review my SIDECAR Throttle. I go through all my 90 day commitments and track my progress.
  3. Plan out my day and write everything down. From 6 A.M. until I go to bed, I plan every minute and every hour. I write down what I’m going to do each hour of that day, what my tweener time activities are, the people I want to contact, thank you’s I want to write, and activities I want to get done.
  4. Find a quote that I want to think about and write that down.
  5. Write down my goals.

At the end of my day I reflect and review on what went well, what I didn’t get done, and re-write my goals.

Develop Your Routine

I’ve found over the years that I am at my best when I start my day in the following fashion. Zig Ziglar famously said, “We all need a check up from the neck up.” I utilize the first 30 minutes in my day to do exactly that! I’m not writing this blog post to say that you need to adapt my routine. Develop your own routine! Find out what you need to do in the first thirty minutes of your day to allow you to be at your best.

Dr. Nathan Unruh

Dr. Nathan Unruh, CXO SIDECAR